Position Overview
This role is both a strategic and hands-on role ensuring enterprise deployment and onboarding is successfully executed in partnership with the Customer Success and Technical teams. You will act as the point of contact for operational leaders, field teams, and senior stakeholders. This role is ideal for someone with experience in Field Data Capture (FDC) solutions who understands how enterprise customers operate in the field and knows how to translate technology into operational needs.

Responsibilities:

• Own and manage a couple of major accounts, serving as the primary relationship lead for operations, technical stakeholders, and executives.
• Ensure successful onboarding, adoption, and ongoing optimization of AbaData solutions across field and office teams.
• Build long-term, trusted partnerships by deeply understanding client operations, and field workflows.
• Leverage Field Data Capture experience to guide best practices, improve data quality, and streamline field-to-office workflows.
• Identify and execute upsell and cross-sell opportunities aligned with customer needs, operational maturity, and long-term strategy.
• Conduct hands-on product demonstrations in field and office environments, tailored to enterprise use cases.
• Act as the voice of the customer internally, collaborating with development and customer success teams.
• Represent AbaData at industry events, conferences, and customer meetings as a trusted subject matter expert.

Qualifications:

• 7+ years of experience in account management, customer success, or client-facing roles within the energy sector or industrial technology space.
• Experience working with programs like Field Ops, OpLynx, EZ Ops, etc. in an account management or customer-facing role is strongly preferred.
• Experience managing large enterprise-level accounts with multiple stakeholders.
• Hands-on experience in a Customer Success or operations role, with an ability to proactively trouble-shoot and solve problems.
• Strong understanding of field operations, data collection workflows, and operational technology used in energy or regulated industries.
• Highly organized, self-motivated, and adaptable to a fast-paced, growing company.
• Excellent communication and relationship-building skills, with confidence engaging senior leadership and field personnel alike.

What We Offer

• A competitive salary and commission plan with a comprehensive benefits package and a flexible health spending account.
• Flexible paid time off and complimentary parking.
• Career growth opportunities in a growing Energy Tech SaaS company with global expansion.
• Regular team building events, in-person socials, conferences, and learning opportunities.
• An opportunity to work alongside an exceptional team of accomplished developers and executives with founder and scale-up experience.

Company Overview

AbaData is a leading mapping and data visualization company specializing in delivering cutting-edge surface data solutions for the energy, environmental, renewables, and utilities sectors. Our platform integrates advanced data layers with innovative software, leveraging AI and Machine Learning to provide smarter insights and automation. By harnessing these technologies, we help clients streamline their operations and make data-driven decisions with greater efficiency. We’re passionate about using technology to simplify complex challenges. 

Role Overview

We are seeking an experienced Enterprise Account Manager to oversee one of AbaData’s major accounts. This is both a strategic and hands-on role ensuring enterprise deployment is successfully executed, troubleshooting client issues in partnership with the Customer Support and Technical teams, and smooth onboarding and adoption of new areas of the business.  You will act as the senior point of contact for operational leaders, field teams, and senior stakeholders. This role is ideal for someone with experience in Field Data Capture (FDC) solutions who understands how enterprise customers operate in the field and knows how to translate technology into operational needs.

Location: Calgary, AB (onsite in NW Calgary)

Responsibilities

• Own and manage a major enterprise account, serving as the primary relationship lead for operational, technical stakeholders, and executives.

• Build long-term, trusted partnerships by deeply understanding client operations, and field workflows.

• Identify and execute upsell and cross-sell opportunities aligned with customer needs, operational maturity, and long-term strategy.

• Ensure successful onboarding, adoption, and ongoing optimization of AbaData solutions across field and office teams.

• Leverage Field Data Capture experience to guide best practices, improve data quality, and streamline field-to-office workflows.

• Conduct hands-on product demonstrations in field and office environments, tailored to enterprise use cases.

• Act as the voice of the customer internally, collaborating with development and customer support teams.

• Represent AbaData at industry events, conferences, and customer meetings as a trusted subject matter expert.

Qualifications

• 10+ years of experience in account management within the energy sector or industrial technology space.

• Experience working with Field Data Capture (FDC) solutions in an account management or customer-facing role.

• Experience managing large enterprise-level accounts with multiple stakeholders.

• Strong understanding of field operations, data collection workflows, and operational technology used in energy or regulated industries.

• Highly organized, self-motivated, and adaptable to a fast-paced, growing company.

• Excellent communication and relationship-building skills, with confidence engaging senior leadership and field operations leaders.

What We Offer

• A competitive salary and commission plan with a comprehensive benefits package and a flexible health spending account.

• Flexible paid time off and complimentary parking.

• Career growth opportunities in an expanding company.

• Regular team building events and in-person socials with our Western Canadian offices.

• An opportunity to work alongside an exceptional team of accomplished developers and executives with founder and scale-up experience.

AbaData is a leading mapping and data visualization company specializing in delivering cutting-edge surface data solutions for the energy, environmental, renewables, and utilities sectors. Our platform integrates advanced data layers with innovative software, leveraging AI and Machine Learning to provide smarter insights and automation. By harnessing these technologies, we help clients streamline their operations and make data-driven decisions with greater efficiency. We’re passionate about using technology to simplify complex challenges. 

Role Overview

The Customer Success Specialist supports the Account Management team in delivering an exceptional client experience at AbaData. This role is the operational backbone, handling client onboarding, day-to-day client requests, technical configuration work, and the administrative and data tasks that keep accounts running smoothly.

This is an ideal role for someone who enjoys client interaction, has a knack for technical and operational problem-solving, and wants to build a foundation for a future in account management.

Location: Calgary, AB (onsite in NW Calgary)

Responsibilities

• Serve as a responsive point of contact for assigned clients and general account inquiries, working in partnership with Account Managers

• Handle routine client requests, questions, and changes, escalating more complex or strategic items to the appropriate Account Manager

• Support new client onboarding by coordinating kickoff activities, gathering required information, and walking clients through initial setup

• Build and maintain strong client relationships through proactive communication and reliable follow-through

• Track onboarding progress and proactively resolve roadblocks to keep new clients moving toward full adoption

• Execute technical change requests on behalf of clients, including data updates, configuration changes, and account adjustments

• Troubleshoot straightforward technical issues and coordinate with Support or Development for anything requiring deeper investigation

• Maintain clean, accurate, and up-to-date client data across HubSpot and relevant internal systems

• Perform data entries, downloads, updates, and exports as needed

Qualifications

• 2+ years of experience in a customer-facing role (customer success, client services, or support)

• Degree or Diploma in Business or Technology is preferred

• Knowledge of the oil and gas and/or energy industry is strongly preferred

• Comfortable with technology and learning new platforms, configuring settings, and executing technical change requests

• Proficiency with HubSpot or similar CRM tools, as well as Microsoft products is preferred

• Strong communication skills, both written and verbal, with the ability to translate client needs into clear actions

• Highly organized, detail-oriented, and reliable with follow-through

• Ability to manage multiple clients and priorities concurrently in a fast-paced environment

What we Offer

• Competitive salary, comprehensive benefits, and a flexible health spending account

• Flexible paid time off and complimentary on-site parking

• Career growth opportunities in an expanding technology company

• Regular team-building events and socials including our Slurpee Thursday's

• An opportunity work alongside an accomplished team that is solving real-world problems in Energy Technology

AbaData is a leading energy technology company specializing in delivering cutting-edge surface data solutions for the energy, environmental, renewables, and utilities sectors. Our platform integrates advanced data layers with innovative software, leveraging AI and Machine Learning to provide smarter insights and automation. By harnessing these technologies, we help clients streamline their operations and make data-driven decisions with greater efficiency. We’re passionate about using technology to simplify complex challenges. 

Role Overview

We are seeking a highly motivated Customer Support Analyst to play a key role in onboarding and supporting our new and existing clients. As the first point of contact for all client support inquiries, you'll be instrumental in ensuring our clients have a seamless experience with our products and services.

Location: Red Deer, AB

Hours: standard 40-hour work week Monday to Friday, with occasional weekend on-call rotation

Responsibilities

• Serve as the first point of contact for client support inquiries via email, phone, and chat, ensuring timely and professional responses
• Build deep product knowledge across AbaData's full suite of offerings through ongoing training, and apply that knowledge to provide accurate, relevant support
• Manage client devices and tablets including Tier 1 technical troubleshooting, coordinating hardware returns for defective units, and ensuring software updates are applied
• Perform routine account maintenance tasks including data entries, password resets, and user access updates
• Maintain accurate, detailed records of all client interactions in HubSpot
• Build and nurture strong client relationships that drive satisfaction, retention, and long-term loyalty
• Collaborate with internal teams (Account Management, Developers, etc.) to escalate complex issues and ensure client needs are met
• Contribute to the continuous improvement of support processes, documentation, and client onboarding materials

Qualifications

• Prior experience in a customer-facing role, ideally in SaaS, technology, or the energy industry
• Technical Diploma or Degree is preferred
• Exceptional written and verbal communication skills in English
• Strong interpersonal skills with a proven ability to foster trust and build lasting client relationships
• Comfortable working in a fast-paced environment and managing multiple priorities concurrently
• Technical aptitude, including comfort with Microsoft products, SaaS platforms, and basic troubleshooting is strongly preferred
• Experience with CRM tools (HubSpot experience is an asset)
• Detail-oriented with strong organizational and documentation habits
• Self-motivated with a proactive, solutions-focused mindset

What we Offer

• Competitive salary, comprehensive benefits, and a flexible health spending account
• Flexible paid time off and complimentary on-site parking
• Career growth opportunities in an expanding technology company
• Regular team-building events and socials
• An opportunity work alongside an accomplished team that is solving real-world problems in Energy Technology

Our integrated platform connects pipeline integrity, field data capture, regulatory compliance, equipment management, surface land data, GIS intelligence, and advanced analytics into one scalable ecosystem. By embedding AI and machine learning into our technology, we help energy companies reduce risk, improve efficiency, and unlock real-time operational insight.

With customers across Canada and internationally, we’re redefining what modern energy software looks like.

The Opportunity
As a Senior Software Developer, you’ll help scale and evolve our growing product suite.

This is a newly created role where you’ll play a key role in architecture, design, and delivery across the full stack building modern, scalable applications that power mission-critical workflows. This role is ideal for a developer who enjoys solving complex technical challenges, writing clean and maintainable code, and contributing to high-impact products used in real-world environments.

Location: onsite Calgary, AB (Crowfoot, NW)

What You’ll be doing

• Collaborate with product experts and developers to design and deliver high-quality, scalable software solutions
• Lead the design and implementation of client-side, server-side, and database architectures
• Build intuitive, polished front-end experiences with a strong focus on usability
• Develop new products for the AbaData platform and customized solutions for customers
• Design, develop, and maintain robust databases and applications
• Create and maintain efficient, secure APIs
• Ensure software is thoroughly tested for performance, responsiveness, and reliability
• Troubleshoot, debug, and enhance existing systems as the platform evolves
• Apply and maintain best practices for security and data protection
• Build features with a mobile-responsive and mobile-first mindset

Who we are looking for

• 8+ years of experience as a Full Stack Developer, with deep expertise in C#/.NET and SQL
• Proven experience designing and building both front-end and back-end application components
• Strong working knowledge of HTML, CSS, JavaScript, and modern JavaScript frameworks or libraries
• Experience developing and maintaining APIs
• Strong knowledge of MS SQL Server databases
• Experience developing desktop and/or native mobile applications (e.g., Xcode, Android Studio) is an asset
• Exposure to GIS development (e.g., ESRI JSAPI) is a strong plus
• A bachelor’s degree in Computer Science or a related field is preferred, though equivalent experience is welcome
• Strong communication skills and the ability to collaborate effectively across teams

What's in it for you

• A competitive salary, comprehensive benefits, and a flexible health spending account
• Flexible paid time off and complimentary on-site parking
• Career growth opportunities in an expanding technology company
• Work on AI-enabled products solving complex, real-world problems
• Regular team-building events and in-person socials with our Western Canadian offices
• An opportunity to work alongside an accomplished team of developers and executives on meaningful, complex problems